Technical Services Specialist

2 weeks ago


Sandton, South Africa Dimension Data Full time
{"Job Title": "Services Technician", "Job Description": "Job Summary

As a Services Technician at Dimension Data, you will be responsible for the setup and configuration of equipment and associated software at client sites. You will work closely with the Engineering organization to provide installation and break/fix functions for clients.

Key Responsibilities:

  • Install and test new software and hardware
  • Maintain servers and network hardware
  • Diagnose and troubleshoot hardware failures and provide technical support
  • Provide telephonic, remote, and on-site support to clients

Requirements:

  • Relevant vendor and product certification
  • Demonstrable related experience gained within a similar IT environment

Key Skills and Attributes:

  • Excellent interpersonal and communication skills
  • Good problem-solving skills
  • Ability to take initiative and complete tasks on time
  • Ability to work as part of a team

Standard Career Level Descriptor:

  • Substantial understanding of the job
  • Uses skills and knowledge to complete a wide range of tasks
  • Work is moderately difficult
"}
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