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Industrial Equipment Maintenance Manager

2 weeks ago


Cape Town, Western Cape, South Africa Fusion Recruitment Full time
Job Overview

Fusion Recruitment seeks a skilled Service Supervisor for a Cape-Town based company specializing in industrial equipment.

About the Role

This is a senior management position that requires extensive experience in service management, working specifically on industrial equipment. The ideal candidate will have a strong background in capital equipment servicing and excellent staff management skills.

Duties & Responsibilities

Key Responsibilities:

  • Oversee the daily operations of a team responsible for servicing industrial equipment.
  • Maintain a high level of customer satisfaction through effective communication and issue resolution.
  • Develop and implement strategies to improve service delivery and increase customer retention.
  • Manage and maintain relationships with major accounts.
  • Collaborate with other departments to ensure seamless service delivery.
  • Ensure compliance with company policies and procedures.
Requirements

Minimum Requirements:

  • A trade-related qualification.
  • At least 5 years' experience in the forklift industry.
  • Firm knowledge of company policies and procedures.
  • Strong staff management skills.
  • A solid capital equipment servicing background with experience at a senior management level.
  • Must have experience in Service Management, working specifically on Industrial Equipment.
  • Ability to balance strategic and operational involvement.
Package & Remuneration

R 30 000 - R 43 000 per month.