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Reception and Client Care Specialist
1 week ago
The Spa Receptionist plays a critical role in creating a memorable experience for our guests. As a representative of The Capital Hotels, Apartments & Resorts, you will be responsible for managing front desk operations, handling client inquiries, and ensuring that all administrative tasks are completed efficiently and effectively.
Key Performance Indicators:- Provide exceptional customer service and ensure high levels of guest satisfaction
- Manage front desk operations and handle client inquiries in a timely and professional manner
- Meet or exceed performance targets and contribute to the overall success of the hotel
- Previous experience in a hospitality or reception role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Computer literacy and proficiency in Microsoft Office
- Ability to work as part of a team and contribute to a positive work environment
We offer a range of benefits and perks, including competitive compensation packages, opportunities for career growth and development, and a positive work environment.