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Retail Operations Manager

1 week ago

East London, Eastern Cape, South Africa Ananzi Full time

Top FMCG Retail client Ananzi is seeking a highly skilled and experienced Assistant Manager to join their team.

Main Responsibilities:
  1. Ensuring seamless operations on the shop floor
  2. Maintaining store performance targets, managing budgets effectively
  3. Fostering a high-performing team through recruitment and training
  4. Delivering exceptional customer service, handling enquiries and complaints
  5. Serving customers as required
  6. Coordinating rotas and shifts
  7. Maximizing product displays
  8. Overseeing delivery logistics
Key Qualifications:
  1. Proven experience in Retail Management or similar role
  2. Familiarity with financial principles and customer service best practices
  3. Strong analytical skills, able to create and analyze reports, spreadsheets, and sales statistics
  4. Proficient user of MS Office, particularly Excel
  5. Demonstrated leadership and organizational abilities
  6. Excellent interpersonal and communication skills
  7. Problem-solving attitude
  8. Flexibility to work varied shifts

Male candidates preferred due to manual labour duties and business requirements.

Please submit CV and supporting documentation. If you do not hear from us within 14 days, please consider your application unsuccessful for this vacancy.

All applications will automatically be added to our database for future opportunities.