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Executive Director of Operations

2 months ago

Pretoria, Gauteng, South Africa JenRec Recruitment Full time
Job Description

Job Title: General Manager

Company: JenRec Recruitment

Job Type: Full-time

Location: Remote

About Us: JenRec Recruitment is a leading recruitment agency specializing in placing top talent in various industries.

About the Role:

We are seeking an experienced General Manager to lead our business operations team. The successful candidate will be responsible for overseeing multiple teams, including marketing, sales, development, business analysts, production, and quality assurance.

Key Responsibilities:

  • Holistic Team Management: Lead and oversee multiple teams to ensure seamless collaboration and efficient operations.
  • Operations Management: Direct divisional operations in alignment with executive strategy, ensuring efficiency and profitability.
  • Product Management: Drive strategy, market focus, and brand cohesion of products within the division.
  • Business Development: Implement initiatives to enhance divisional profitability and support international expansion.
  • Resource Management: Efficiently allocate and track resources according to approved budgets.
  • Systems Integrity: Ensure robust and scalable systems design and implementation.
  • Strategic Coordination: Collaborate with executives to translate strategies into actionable plans and drive implementation within the division.
  • Compliance Oversight: Ensure products adhere to legal and regulatory standards, maintaining divisional compliance.
  • Culture and HR Management: Foster divisional culture aligned with company policies, overseeing HR functions within the division.
  • Executive Communication: Facilitate effective communication with executives to provide feedback to shareholders and the Board.
  • Key Client Management: Maintain relationships with key clients to support business objectives.

Requirements:

  • Minimum Education: Bachelor's degree in Industrial Engineering or similar field (essential)
  • Additional Education: Additional education in Business Management, Project Management, or similar (desirable)
  • Minimum Experience: 10 years of experience in operations management and business analysis, preferably in a technological, SaaS, HaaS, or systems-based company

Skills and Knowledge:

  • Operations Management: Proven experience in managing operations and ensuring efficiency and profitability
  • Team Management and Culture Development: Ability to lead and develop high-performing teams
  • Technical Leadership in Systems Strategy: Experience in designing and implementing robust and scalable systems
  • Process Design and Optimization: Ability to design and optimize business processes
  • Waterfall Project Management: Experience in managing projects using the waterfall methodology
  • Budgeting and Financial Management: Ability to manage budgets and financial resources
  • Strategic Development and Decision-Making: Ability to develop and implement strategic plans
  • Business Development and Revenue Growth Planning: Experience in developing and implementing business development strategies

Desirable Skills and Knowledge:

  • Customer Engagement and Experience: Experience in customer engagement and experience
  • Analytics and Data Analysis: Ability to analyze data and make informed decisions
  • Compliance Audits: Experience in conducting compliance audits
  • Key Client Management: Ability to maintain relationships with key clients
  • Technical Expertise in Systems and Technology: Experience in designing and implementing systems and technology