Client Communication Specialist
4 days ago
At Tailormade Solution, we are seeking a highly skilled Client Communication Specialist to join our team in Randburg. This exciting opportunity is perfect for individuals with excellent communication skills and a passion for delivering exceptional customer experiences.
Job OverviewThis is a dynamic role that involves making calls to customers from a set list for market research purposes. As a Client Communication Specialist, you will be responsible for ensuring that all calls are conducted in a professional and friendly manner, meeting the quality standards set by our company.
Key Responsibilities:- Makes calls to customers from a set list for market research purposes
- Ensures all calls are conducted in a professional and friendly manner, meeting quality standards
- Reaches daily set targets (productivity, quality, data)
- Maintains high levels of integrity and adheres to internal policies and procedures
- Demonstrates good communication skills, call centre experience, and the ability to work under pressure
- Grade 12 essential
- Good communication skills
- Call centre experience (advantageous)
- Ability to listen attentively and capture complaints, compliments, and comments accurately
- Aware of correct telephone etiquette
- Maintains high levels of integrity
We offer a competitive salary of R180,000 per annum, which reflects the company's commitment to investing in its employees' growth and development.
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