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Customer Service Ambassador

1 week ago

Cape Town, Western Cape, South Africa Planet Fitness (Pty) Ltd. Full time

About Us:

Planet Fitness (Pty) Ltd. is a leading fitness centre dedicated to providing a supportive and motivating environment for its members.

We are seeking a highly skilled and enthusiastic individual to join our team as a Receptionist. As a key member of our front-line team, you will play a vital role in delivering exceptional customer service and ensuring a warm and welcoming experience for our members.

Key Responsibilities include:

  • Managing the reception area, handling member inquiries, and resolving issues in a professional and courteous manner.
  • Providing administrative support to the team, including data entry and maintenance of records.
  • Assisting with events and promotions, ensuring effective communication with members and staff.

Requirements and Qualifications:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with members and colleagues.
  • Basic computer skills and proficiency in Microsoft Office applications.
  • Flexibility to work varied shifts, including weekends and public holidays.

We offer a competitive salary and benefits package, as well as opportunities for career growth and development within our organisation.