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Policy Support Consultant

2 weeks ago

Johannesburg, Gauteng, South Africa Sanlam Limited Full time
Job Description

The Client Service Consultant will be based in Hill on Empire and responsible for offering world-class products and services to clients, while achieving targets in an inbound and outbound call centre environment.

Responsibilities
  • Process client information accurately and efficiently.
  • Respond to broker requests within agreed timeframes and quality standards.
  • Maintain accurate records and follow up on queries.
  • Collaborate with brokers to deliver excellent client service.