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Senior Business Analyst

2 months ago

Durban, KwaZulu-Natal, South Africa Mr Price Full time
Senior Business Analyst - Retail and Ecommerce Transformation

We are seeking a highly skilled Senior Business Analyst to join our Retail and Ecommerce technology team. As a key member of our team, you will play a crucial role in driving business transformation and improving our retail and ecommerce operations.

Key Responsibilities:
  • Initiate analysis workshops to identify opportunities for improvement and develop solutions that align with our business strategy.
  • Develop and articulate business cases to support change initiatives and ensure that stakeholders are engaged and committed to the process.
  • Analyse complex business processes and identify areas for improvement, developing recommendations for increasing efficiency and effectiveness.
  • Document and map business processes and solutions, ensuring that all stakeholders are informed and aligned.
  • Communicate effectively with IT and business staff, including senior stakeholders, to ensure that requirements are understood and signed off.
  • Support all phases of testing to ensure that requirements are met and that solutions are delivered on time and within budget.
Requirements:
  • Relevant IT or business degree/diploma and 3 years' experience as a Business Analyst or relevant business experience in Retail, Ecommerce, or an Omni channel environment.
  • Demonstrated experience of assessing the costs and benefits of potential changes to business processes.
  • Knowledge of the Retail and Ecommerce sector and broad understanding of traditional and new technologies used in a retail and online environment.
  • Ability to understand, define and document business requirements in a clear manner that is relevant to current or proposed solutions.
  • Inquisitive and progressive mindset, with the ability to generate new and different ideas.
What We Offer:
  • A dynamic and challenging work environment with opportunities for growth and development.
  • A competitive salary and benefits package.
  • The opportunity to work with a talented team of professionals who are passionate about delivering exceptional results.