Contract Hybrid Job Opportunity
4 days ago
About the Role
This exciting contract-hybrid opportunity is for a Junior Process Business Analyst with expertise in Atlassian Jira to join our esteemed client's team.
The successful candidate will have experience in gathering business requirements from stakeholders and translating them into system requirements for the Jira configuration team.
Key Responsibilities
- Engage with stakeholders to elicit and document business requirements.
- Analyse current processes to identify inefficiencies and areas for improvement.
- Facilitate signoff on business requirements specifications.
- Oversee the SDLC for Jira configuration from requirements gathering to implementation.
- Manage testing activities and ensure the quality of deliverables.
- Coordinate with development teams to implement Jira solutions and integrations.
- Provide training and support to end-users on Jira usage.
- Monitor and report on KPIs to measure process effectiveness.
- Participate in continuous improvement initiatives to enhance business processes.
Requirements and Qualifications
- Bachelor's degree in business administration, Information Technology, or related field.
- Strong understanding of business processes and process improvement methodologies.
- Proficiency in Atlassian Jira - it would be highly advantageous if the candidate is familiar with high-level configuration, customisation, and administration processes within Jira Software and Jira Service Desk.
- Experience with Agile methodologies is a plus.
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