System Resolution Expert

6 days ago


Pretoria, Gauteng, South Africa Export Credit Insurance Corporation Full time
Role Overview

The IT Support Analyst position at the Export Credit Insurance Corporation is responsible for providing technical support and assistance to employees, customers, or stakeholders, resolving system issues in a timely and efficient manner.

Essential Duties and Responsibilities
  1. Technical Assistance: Respond to and resolve technical issues via phone, email, chat, or in-person.
  2. System Maintenance: Perform routine maintenance tasks to ensure the stability and security of our systems.
  3. User Guidance: Provide guidance and training to users on software, application, and system usage.


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