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Sales and Service Ambassador

1 week ago

Johannesburg, Gauteng, South Africa H&M group Full time
About Us

We're a global fashion leader, driven by our passion for people, the planet, and products that make life more fun. Our inclusive culture values diversity, creativity, and collaboration.

Job Description

We're seeking a dynamic Sales Advisor to join our team at H&M Group. As a key member of our sales floor team, you'll play a vital role in delivering an exceptional customer experience. Your expertise will help customers find what they need while showcasing our latest collections.

Key responsibilities include:

  1. Product Knowledge: Share your passion for fashion and product knowledge to guide customers in making informed choices.
  2. Team Collaboration: Work closely with colleagues to deliver outstanding service at every step of the customer journey.
  3. Store Maintenance: Ensure the sales floor and back-of-house areas are well-stocked, organized, and inviting.
  4. Opening and Closing Support: Assist with store opening and closing procedures.
  5. Customer Interaction: Represent the brand positively during all customer interactions.

Requirements

We're looking for individuals with:

  • Customer Service Experience: Previous experience in customer-facing roles within fashion, retail, or similar industries.
  • Personal Qualities:
    • Passionate about fashion and delivering exceptional in-store experiences.
    • Able to thrive in collaborative and dynamic environments.
    • Effective communicator and team player.
    • Flexible and action-oriented.
    Why Join Us?

We offer a unique opportunity to be part of a vibrant and welcoming company. Our extensive development opportunities and attractive benefits make us a great choice for professionals looking to grow with us.