Cross Technology Managed Services Engineer

1 week ago


Cape Town, Western Cape, South Africa NTT DATA Full time

About the Role

The Managed Services Cross Technology Engineer will be responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. This includes proactive monitoring, identifying, investigating, and resolving technical incidents and problems to restore service to clients.

Key Responsibilities

  • Deploy and manage services on VMware (vSphere), SimpliVity, and other virtual platforms.
  • Manage workloads across multiple hybrid cloud environments.
  • Administer and deploy VMware vRealize Automation Platform.
  • Support and manage VMware's Tanzu full-stack modernization suite.
  • Configure, troubleshoot, and tune system hardware and software configurations for performance and reliability.
  • Diagnose complex systems issues with multiple influencing factors.
  • Incident response to system alerts and serve as point of escalation for after-hours issues.
  • Assist the support team with escalated customer issues.
  • Disaster/Recovery/Restore.

Requirements

  • University Degree/Diploma or equivalent experience preferably in Computer Science or System Administration.
  • 5 -10 years of experience managing platforms including a combination of the following: Windows Server Administration, Linux Server Administration, Storage Administration and VMWare.
  • Veeam Certified Engineer.
  • VMware certified Engineer: Data Center Virtualization (VCP).
  • Experience with Scripting/development in tools such as PowerShell, Bash, or Python.

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.



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