Customer Service Representative

4 weeks ago


Pretoria, Gauteng, South Africa CTU Career Chatz Full time
Job Summary

The Customer Service Representative will play a pivotal role in connecting with potential customers and qualifying leads to aid the sales team. The ideal candidate should be comfortable with high-volume outbound calls, be digitally savvy to handle chatbot and WhatsApp inquiries, and have a knack for lead capture and qualification. They should also be organized, punctual, and able to thrive in a high-pressure environment. Experience in a similar role and familiarity with CRM systems will give candidates a competitive edge.

Duties & Responsibilities
  • Making at least 150 outbound calls per day
  • Qualifying leads for the Sales Staff
  • Manning the chat bot and WhatsApp
  • Capturing leads from the chat bot and WhatsApp
Requirements
  • Grade 12 certificate or any other qualification on N4
  • Ability to work in a multilingual environment
  • Proficiency in using a computer
  • Experience in working on a CRM system
  • Experience in capturing leads
  • Experience in a call center environment is an advantage
  • Experience in Sales is an advantage


  • Pretoria, Gauteng, South Africa beBee Professionals Full time

    Customer Service Representative Job Description **About beBee Professionals** beBee Professionals is a leading company in the industry, dedicated to providing exceptional customer service to our clients. We are seeking a highly skilled and motivated Customer Service Representative to join our team in Vereeniging. **Job Summary** We are looking for a...


  • Pretoria, Gauteng, South Africa Merchants Full time

    Customer Service RepresentativeAbout the RoleWe are currently seeking a highly skilled Customer Service Representative to join our team at Merchants. The successful candidate will be responsible for delivering exceptional customer service, responding to customer inquiries, and resolving any issues that may arise.Key Responsibilities• Respond to customer...


  • Pretoria, Gauteng, South Africa beBee Professionals Full time

    Customer Service Representative Job Description **About beBee Professionals** beBee Professionals is a leading company in the industry, dedicated to providing exceptional customer service to our clients. We are seeking a highly skilled and experienced Customer Service Representative to join our team in Vereeniging. **Job Summary** We are looking for a...


  • Pretoria, Gauteng, South Africa beBee Professionals Full time

    Customer Assistance RepresentativebeBee Professionals is seeking a skilled Customer Assistance Representative to provide exceptional customer service and support to our clients.The ideal candidate will possess excellent communication and interpersonal skills, as well as a strong customer service orientation. They should also have a good understanding of...


  • Pretoria, Gauteng, South Africa Numeral XII (Pty) Ltd. Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Numeral XII (Pty) Ltd. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support to ensure their needs are met.Key Responsibilities:Provide...


  • Pretoria, Gauteng, South Africa beBee Professionals Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to provide exceptional customer service and manage customer relations for beBee Professionals. The ideal candidate will have a minimum of two years of customer service experience, excellent communication and interpersonal skills, and the ability to work in a fast-paced...


  • Pretoria, Gauteng, South Africa Isilumko Staffing Full time

    Job Title: Customer Service RepresentativeJob Summary: Isilumko Staffing is seeking a Customer Service Representative to join our team in Hermanstad. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service.Responsibilities: Take orders from customers and provide excellent customer service.Upsell products...


  • Pretoria, Gauteng, South Africa Merchants Full time

    Customer Service RepresentativeAt Merchants, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of support.Key Responsibilities:Provide accurate and timely...


  • Pretoria, Gauteng, South Africa The Building Company Full time

    Job Summary: We are seeking a skilled Sales Representative to join our team at The Building Company.Key Responsibilities:Ensure fast and efficient processing of customer orders.Support external sales representatives.Maintain accurate records of customer queries.Manage delivery of customer goods.Perform general administrative duties.Take telephonic...


  • Pretoria, Gauteng, South Africa Merchants Full time

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a highly skilled and motivated Customer Service Representative to join our team at Merchants. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of support.Key...


  • Pretoria, Gauteng, South Africa Merchants Full time

    Customer Service RepresentativePosition Overview:At Merchants, we are seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring that our customers have a positive experience with our brand.Responsibilities:Provide...


  • Pretoria, Gauteng, South Africa beBee Professionals Full time

    We are seeking a highly skilled Customer Service Representative to provide exceptional support to our clients. Key responsibilities include:Responding to customer inquiries and resolving issues in a timely and professional mannerProviding product and service information to clientsCollaborating with internal teams to ensure seamless customer experiencesThe...


  • Pretoria, Gauteng, South Africa People Dimension Full time

    Job Summary:We are seeking a highly skilled and experienced Customer Service Representative to join our team at People Dimension. As a Call Centre Agent, you will be responsible for providing exceptional customer service to our clients, handling follow-up and new leads, and loading vehicles onto our company website.Key Responsibilities:Communicate...


  • Pretoria, Gauteng, South Africa beBee Professionals Full time

    We are seeking a Customer Service Representative to provide exceptional service to our clients. The ideal candidate will have a minimum of 3 years of experience in customer service, excellent communication and interpersonal skills, and the ability to work in a fast-paced environment.Responsibilities:Respond to customer inquiries in a timely and professional...


  • Pretoria, Gauteng, South Africa Isilumko Staffing Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team at Isilumko Staffing.Key Responsibilities:Taking orders from customersProviding excellent customer serviceUpselling and meeting sales targetsWorking closely with colleagues to achieve business objectivesRequirements:Excellent English communication skillsReliability and...


  • Pretoria, Gauteng, South Africa Numeral XII (Pty) Ltd. Full time

    Job Title: Sales and Customer Service RepresentativeAbout the RoleWe are seeking a highly motivated and results-driven Sales and Customer Service Representative to join our team at Numeral XII (Pty) Ltd. As a Sales and Customer Service Representative, you will be responsible for providing exceptional customer service, responding to customer inquiries, and...


  • Pretoria, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    Job Summary:We are seeking a highly motivated and results-driven Customer Service Representative to join our team at Isilumko Staffing (JHB) as a Call Center Sales Agent. In this role, you will be responsible for providing exceptional customer service, upselling pharmaceutical products, and meeting sales targets.Key Responsibilities:Make outbound calls to...


  • Pretoria, Gauteng, South Africa Isilumko Staffing Full time

    Job Summary:We are seeking a highly motivated and results-driven Customer Service Representative to join our team at Isilumko Staffing. As a Pharmaceutical Sales Agent, you will be responsible for providing exceptional customer service and sales support to our clients.Key Responsibilities:Provide product information and answer customer inquiries.Process...


  • Pretoria, Gauteng, South Africa Isilumko Staffing Full time

    Job Overview:We are seeking a highly motivated Customer Service Representative to join our team in Isilumko Staffing. The successful candidate will be responsible for engaging with customers to promote products and services, providing exceptional customer service, and utilizing order-taking and upselling techniques to maximize sales opportunities.Key...


  • Pretoria, Gauteng, South Africa Merchants Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Merchants. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through effective communication, problem-solving, and conflict resolution.Key ResponsibilitiesProvide timely and...