Public Sector Portfolio Manager

3 weeks ago

East London, Eastern Cape, South Africa E2E Staffing (PTY) LTD Full time
Job Title: Public Sector Portfolio Manager

We are seeking a highly motivated and experienced Public Sector Portfolio Manager to join our team at E2E Staffing (PTY) LTD. The successful candidate will be responsible for a portfolio of buildings, encompassing the full function from lease onboarding to reconciling cash books.

Key Responsibilities:
  • Leasing administration, billing, and receipts/refunds
  • Maintain tenant files, DPW remittances, DPW correspondence files
  • Ensure billing corresponds to lease, renewals, and addendums
  • Allocate tenant receipts and keep record of all transactions
  • Investigate all un-allocated receipts and clear against tenant accounts as per remittances
  • Process corrections of misallocations and unidentified receipts daily
  • Prepare tenant consumption reports monthly
  • Ensure invoice/statements are issued timeously and rental and accruals and receipts are accurate at all times
  • Ensure that pre-billing reports are checked for accuracy and approved for the next rent roll
  • Ad-hoc invoicing and credit notes to fix or adjust billing
  • Liaise with legal department about future renewals & Lease agreements
Tenant Collections:
  • Maintain good relationships with all tenants
  • Collection of monthly rentals due for portfolio
  • Reconciling of accounts with daily collection reporting per region to management
  • Reconcile regional schedules and follow up payments per region
  • Following up daily, weekly, and monthly to ensure that debtors adhere to terms of payment
  • Ensure that queries on any outstanding balances and/or short payments and/or other issues are attended to and follow-up on balance of payment
  • Diarize payment arrangements for all outstanding balances and follow up telephonically on the agreed date
  • Prepare Reconciliations for the whole DPW portfolio monthly for monthly arrear analysis for management
Tenant Liaison:
  • Proactively engage with tenants, creating and maintaining professional relationships though structured communication and meetings
  • Handling of tenant queries/complaints ensuring customer service SLAs are always adhered to
  • Create a network of correspondence in each DPW Region as to how and where to report certain matters pertaining the tenant
  • Effective relationship management ensuring that accounts are paid on time
  • Maintain good relation between internal departments (legal, municipal, maintenance) and tenant
Accounts Payable (Debtors and Creditors):
  • Reconciles processed work by verifying entries and comparing system reports to balances
  • Record account expenses by cost centre and invoice details and help with audit queries that arise
  • Maintain accounts by verifying and posting account transactions i.e 55201 G/L & Cashbook
  • Receipt Reversals and recaptures in Cashbooks
Requirements:
  • Grade 12
  • Relevant Property Qualification
  • Diploma in Accounting/Finance Advantageous
  • 2 years' experience in Team Management / Supervisory (Non-Negotiable)
  • Property experience (Non-negotiable)
  • Collections experience (Non-negotiable)
  • Intermediate Excel skills
  • SAGE experience
  • MDA experience
  • Driver's License (Must)
  • Must be willing to travel
Skills:
  • Ability to work as part of a team
  • Friendly, helpful and service-orientated
  • Analytical / accurate / attention to detail
  • Numbers orientated
  • Good Verbal and written communication skills
  • Client management skills
  • Planning and organizing
  • Assertive and energetic person
  • Ability to adapt to change
  • Achievement oriented
  • Deadline-driven, with a sense of urgency/result-orientation
  • Time management
  • Ability to work under pressure

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