Branch Advisor FAIS-2 Role

3 weeks ago


South Beach, KwaZulu-Natal, South Africa FirstRand Bank Limited Full time

Job Summary

As a Branch Advisor FAIS-2, you will be responsible for providing a positive customer experience by being helpful and sensitive to customer transactional needs and expectations. You will educate customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.

Key Responsibilities

  • Build and maintain strong relationships with clients.
  • Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
  • Educate customers to the correct Banking platform aligned with their needs.
  • Connect with our customers by living up to our brand promise of "how can we help you?" at all times.
  • Analyze customer data and recommend tailored solutions.
  • Achieve sales results by providing contextual and integrated financial solutions to customers.
  • Conduct yourself in an ethical manner.
  • Takes accountability for own performance, personal and career development.
  • Show empathy with customers.
  • Stay updated on industry trends and product knowledge.

Requirements

  • A completed financial related qualification (NQF5 or higher)
  • 1-2 years' experience in Client Services Support and delivery

What We Offer

  • Opportunities to build relationships as part of a dynamic team.
  • A challenging working environment
  • Personal and professional growth
  • Opportunities to have an impact in a local market as a brand ambassador.

Essential Skills

  • Customer Centric.
  • Enjoy solving problems.
  • Persuasive selling skills
  • Able to understand rules in a regulated environment.
  • Agile and Flexible
  • Strong communication and interpersonal skills
  • Have a results-driven attitude with a passion for exceeding targets.
  • Have excellent Organisational skills and attention to detail.

Apply Now

All appointments will be made in line with FirstRand Group's Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.



  • South Beach, KwaZulu-Natal, South Africa FirstRand group Full time

    {"title": "Private Client Advisor", "description": "Unlock Your PotentialAs a Private Client Advisor at FirstRand Group, you will play a critical role in delivering exceptional experience and education to our Private Clients. Your expertise will help them achieve their financial goals and increase their vertical sales index (VSI) through effective money...


  • South Beach, KwaZulu-Natal, South Africa Old Mutual Full time

    Job Title: MFC Salaried Financial AdvisorOld Mutual is seeking a highly skilled and experienced MFC Salaried Financial Advisor to join our team.Key Responsibilities:Provide financial advice to customers in line with the company's value proposition and compliance framework.Work in specific allocated markets and with a range of products.Accountable for service...


  • South Beach, KwaZulu-Natal, South Africa Old Mutual Full time

    Job SummaryWe are seeking a highly skilled and experienced MFC Salaried Financial Advisor to join our team at Old Mutual. The successful candidate will be responsible for providing financial advice to customers and working in allocated markets and with specific products.Key ResponsibilitiesProvide financial advice to customers in line with the company's...


  • South Beach, KwaZulu-Natal, South Africa FirstRand Bank Limited Full time

    {"title": "Private Client Advisor", "description": "Deliver Exceptional ResultsAs a Private Client Advisor, you will be responsible for delivering exceptional experience and education to Private Clients on basic wealth creation, accumulation, and overall protection tactics. Your goal will be to increase vertical sales index (VSI) and drive client retention...


  • South Beach, KwaZulu-Natal, South Africa Old Mutual Full time

    Job DescriptionAs a MFC Salaried Financial Advisor with Old Mutual, you will be responsible for providing financial advice to customers in line with the company's value proposition and compliance framework. Your key areas of focus will be Financial Advice, Personal Effectiveness, Relationship Building, and Sales/Productivity.Key ResponsibilitiesProvide...


  • South Beach, KwaZulu-Natal, South Africa Old Mutual Full time

    We are looking for a talented and ambitious Financial AdvisorOld Mutual is committed to providing innovative financial services to our valued customers. As a Financial Advisor, you will play a crucial role in helping our customers achieve their long-term financial goals.About the Role Identify and understand our customers' financial needs Provide sound...


  • South Beach, KwaZulu-Natal, South Africa FirstRand Bank Limited Full time

    Job SummaryFirstRand Bank Limited is seeking a highly skilled Business Relationship Manager to join our team. As a Business Relationship Manager, you will be responsible for strategically and operationally managing and growing a portfolio of high revenue generating clients.Key ResponsibilitiesManage and grow a portfolio of high revenue generating...


  • South Beach, KwaZulu-Natal, South Africa Old Mutual Full time

    Job SummaryWe are seeking a highly skilled Commercial Insurance Specialist to join our team at Old Mutual. As a key member of our sales team, you will be responsible for providing quality direct sales service that results in the production of business from new and existing sources, contributing to the profitability and growth of the company.Key...


  • South Beach, KwaZulu-Natal, South Africa Old Mutual Full time

    Job SummaryWe are seeking a highly motivated and experienced Commercial Insurance Specialist to join our team at Old Mutual. The successful candidate will be responsible for providing quality direct sales service that results in the production of business from new and existing sources, contributing to the profitability and growth of the company.Key...


  • South Beach, KwaZulu-Natal, South Africa Old Mutual Full time

    Job SummaryWe are seeking a skilled Commercial Insurance Specialist to join our team at Old Mutual. As a Commercial Insurance Specialist, you will be responsible for providing quality direct sales service that results in the production of business from new and existing sources, contributing to the profitability and growth of the company.Key Responsibilities...


  • South Beach, KwaZulu-Natal, South Africa Old Mutual Full time

    Unlock Your Potential with Old MutualWe are seeking a self-motivated and dynamic individual to join our team as a Commissioned Financial Advisor.The role involves championing our valued customers to achieve their lifetime goals by identifying their financial needs, providing sound financial advice, and recommending and implementing tailored financial plans...


  • South Beach, KwaZulu-Natal, South Africa Old Mutual Full time

    Unlock Your Potential as a Financial AdvisorOld Mutual is a leading insurance company that believes in the African opportunity and our diverse talent reflects this.About the RoleWe are seeking self-motivated and dynamic individuals who have a passionate entrepreneurial spirit to join our team.The role involves championing our valued customers to achieve...


  • South Beach, KwaZulu-Natal, South Africa Old Mutual Full time

    About the RoleAs a Financial Services Specialist at Old Mutual, you will be responsible for delivering exceptional client service and financial education to our customers. Your primary goal will be to achieve sales targets through the marketing and selling of our products, while ensuring that you meet all relevant targets and standards.Key...


  • South Beach, KwaZulu-Natal, South Africa MMI Holdings Ltd Full time

    About the RoleMomentum, a leading financial services provider, is seeking a skilled Retail Development Consultant to join its team. As a key member of our sales cluster, you will be responsible for building and maintaining strong relationships with Independent Financial Advisors (IFAs) to drive business growth and success.Key ResponsibilitiesEngage with IFAs...


  • South Beach, KwaZulu-Natal, South Africa MMI Holdings Ltd Full time

    About the RoleMomentum, a leading financial services provider, is seeking a skilled Retail Development Consultant to join its team. As a key member of the organization, you will be responsible for crafting strategic partnerships with Independent Financial Advisors (IFAs) to drive business growth and success.Key ResponsibilitiesDevelop and maintain strong...


  • South Beach, KwaZulu-Natal, South Africa MMI Holdings Ltd Full time

    About the RoleMomentum, a leading financial services provider, is seeking a skilled Retail Development Consultant to join its team. As a key member of the sales team, you will be responsible for building and maintaining strong relationships with Independent Financial Advisors (IFAs) to drive business growth and sales.Key ResponsibilitiesEngage with IFAs to...

  • Services Architect

    2 months ago


    South Beach, KwaZulu-Natal, South Africa Dimension Data Full time

    Job DescriptionJob Title: Services ArchitectJob Summary:We are seeking a highly skilled Services Architect to join our team at Dimension Data. As a Services Architect, you will be responsible for designing and implementing complex managed service solutions to meet client requirements.Key Responsibilities:Design and implement managed service solutions that...


  • South Beach, KwaZulu-Natal, South Africa Finding Personnel (Pty) Ltd Full time

    Job Title: Freight and Logistics Customer Service RepresentativeAbout the Role:We are seeking a skilled Freight and Logistics Customer Service Representative to join our team at Finding Personnel (Pty) Ltd. The ideal candidate will have a passion for delivering exceptional customer service in a fast-paced logistics environment.Key...

  • Research Assistant

    1 month ago


    South Beach, KwaZulu-Natal, South Africa AHRI Full time

    Research Assistant Opportunity at AHRIThe Leslie lab at AHRI is seeking a highly motivated and experienced Research Assistant to join our team. As a Research Assistant, you will play a crucial role in supporting our research team in the investigation of immune development in male and female children.Key Responsibilities:Assist in the receipt, recording, and...


  • South Beach, KwaZulu-Natal, South Africa Finding Personnel (Pty) Ltd Full time

    Job Title: Freight and Logistics Sales RepresentativesJob Summary:We are seeking a highly motivated and experienced Freight and Logistics Sales Representatives to join our team at Finding Personnel (Pty) Ltd. The successful candidate will play a critical role in promoting and selling freight services to clients, both internally and externally.Key...