Operations and Support Specialist

3 days ago


Cape Town, Western Cape, South Africa Talent Tank Full time

We're seeking an Operations and Support Specialist to join our team at Talent Tank as an Internship Project Coordinator. In this role, you will be responsible for delivering operational excellence while providing critical support to our interns.

Key Objectives:

To provide top-notch support to interns, leveraging your operational expertise to ensure a seamless onboarding process.

Main Responsibilities

  1. Collaborate with management to identify areas of improvement in the learnership program.
  2. Design and implement effective operational strategies that enhance the overall learning experience.
  3. Support interns in adapting to the organization's systems and processes, ensuring a smooth transition into their roles.
  4. Establish and maintain positive relationships with interns, promoting open communication and trust.
  5. Work closely with other teams to integrate interns into the organization's workflow.

Essential Qualifications

  • A degree in an IT-related field is desired.
  • Minimum 4-5 years of experience in BPO, with a focus on operational excellence.
  • Strong understanding of business operations and workflows.
  • Excellent problem-solving and analytical skills.


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