IT Support Graduate Opportunity
6 days ago
Job Summary:
We are seeking a motivated and detail-oriented Technical Support Graduate to join our team at Bradshaw LeRoux Consulting. In this role, you will provide technical assistance to our clients, ensuring smooth technical service support and resolving issues in a timely manner.
Key Responsibilities:
- Ensure service level agreements (SLAs) are met with the shortest possible restoration times
- Carry out incident management to internal or external customers
- Adhere to installation guidelines and industry best practices to deliver quality service and infrastructure operations
- Provide onsite support to users during service cutover
Requirements:
- 6 months to 2 years of experience in IT support
- Working knowledge of Windows 10
- Basic knowledge in networking
- Customer service, pro-activeness, and ownership attitude
- Ability and motivation to work in a team
What We Offer:
- Opportunity to develop essential skills tailored to your job stream
- Chance to contribute to projects shaping the future of our industry
- Collaborative work environment with diverse individuals
How to Apply:
If you are a motivated and detail-oriented individual with a passion for technical support, please submit your updated CV, academic records, proof of disability, and a brief statement outlining your career goals to Bradshaw LeRoux Consulting.
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