Director of Operational Excellence

2 weeks ago


Stellenbosch, Western Cape, South Africa Prodevelopment Group Full time
About the Position

We are seeking a Senior Operations Manager - Products to join our team at the Prodevelopment Group. As a key member of our leadership team, you will be responsible for overseeing the daily running, stability, and profitability of our product suite.

Key Responsibilities include:

  • Operational Leadership: Oversee daily product operations across multiple geographies, consistently meeting performance targets and internal SLAs.
  • Financial Management: Manage product P&L, focusing on revenue growth, profit margins, and minimizing risk-related losses.
  • Process Design & Quality Assurance: Develop and implement robust QA processes to ensure product reliability and compliance.
  • Cross-Functional Collaboration: Work closely with Finance, Compliance, Customer Support, Sales, Marketing, and Production Support to integrate operational requirements into product strategies.
Requirements
  • Education & Experience: Bachelor's degree (Master's preferred) in Business, Operations Management, Engineering, or related field.
  • Technical & Analytical Skills: Proven ability to manage complex financial and operational metrics, use data analytics for decision-making, and oversee technology-driven products.
  • Leadership & Team Building: Demonstrated success in building and managing cross-functional teams across multiple geographies.


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