IT Infrastructure Specialist
4 weeks ago
We are seeking a highly skilled IT Infrastructure Specialist to join our team at Dimension Data. As a key member of our managed services team, you will be responsible for providing technical support and ensuring the smooth operation of our clients' IT infrastructure.
Key Responsibilities
- Proactively monitor and manage IT infrastructure to ensure optimal performance and availability.
- Investigate and resolve technical incidents and problems in a timely and efficient manner.
- Collaborate with cross-functional teams to identify and implement process improvements.
- Develop and maintain technical documentation and knowledge base.
- Provide training and coaching to junior team members.
Requirements
- Relevant degree in IT or related field.
- Proven experience in IT infrastructure management and technical support.
- Strong knowledge of ITIL and technical certifications.
- Excellent communication and interpersonal skills.
Perks
Competitive salary and benefits package, opportunities for career growth and development, and a dynamic and supportive work environment.
About Dimension Data
At Dimension Data, we empower our people to deliver client-centric solutions and achieve the extraordinary. Our diverse and inspiring team of experts is dedicated to delivering measurable and sustainable value to our clients.
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