Customer Service Representative

7 days ago


Cape Town, Western Cape, South Africa Convergys Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.

About the Role

This is an exciting opportunity to work in the travel industry, providing exceptional support to customers from around the world.

Key Responsibilities:
  • Provide high-quality customer service via phone, email, or chat
  • Manage customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with colleagues to achieve business objectives
Requirements:
  • Proficient in Dutch verbal communication
  • Ability to work shifts aligned to UK business hours
  • Self-motivated and highly responsible
  • Minimum of 6 months international Call Centre experience
What We Offer:
  • A competitive monthly salary
  • Medical aid for main member / medical insurance for employee and two dependents
  • Pension Fund
  • Subsidised transport
  • Group life cover
  • Fantastic Employee Assistance Programme (EAP)


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