Clean Services Coordinator
5 days ago
Overview of the Operations Associate Role
The Operations Associate is responsible for ensuring smooth daily operations at Houst. This involves managing scheduling, resource coordination, and supplier relationships to guarantee service quality and reliability.
Key Responsibilities- Cleaner Hiring and Performance Management: Recruit, onboard, and integrate cleaners, monitor performance, provide feedback, and take action on underperformance.
- Scheduling and Coordination: Manage cleaning and maintenance schedules, including linen deliveries, and ensure smooth communication with external service providers.
- Supplier Relationship Management: Source, onboard, and maintain strong relationships with suppliers to guarantee service quality and reliability.
- Operational Support: Handle inbound requests, coordinate tasks with cleaners and suppliers, and manage payments and invoices.
- Data Analysis: Proficiency with tools like Looker, Excel, or Google Sheets.
- Scheduling and Coordination: Ability to manage complex schedules and resources effectively.
- Relationship Management: Building and maintaining supplier and team relationships.
- Collaboration: Team-oriented mindset to improve processes and achieve goals.
- Customer Focus: Commitment to delivering excellent guest and client experiences.
- Annual Leave: 23 days annual leave (plus public holidays).
- Birthday Leave: An extra day off for your birthday.
- Employee Perks: Employee discounts at various restaurants, shops, gym memberships, cinema tickets, and more.
- Pet Parent Support: Pawternity – We encourage proud parents of new pets to work from home to help their new member settle in.
- Laptop Provision: A laptop is provided for business use.
Compensation: R13,000- R16,000 per month (DOE)
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