Senior Pharmaceutical Customer Service Representative
3 days ago
Company Overview:
Isilumko Staffing (JHB) is a leading recruitment agency that connects talented individuals with top pharmaceutical companies.
About the Role:
We are currently seeking an experienced Senior Pharmaceutical Customer Service Representative to join our client's team in Bellville on a 3-month contract. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and exceeding their expectations.
Job Description:
The successful candidate will have excellent communication skills, both written and verbal, and be fluent in English and Afrikaans. You will be required to work effectively in a fast-paced environment, managing multiple calls and tasks simultaneously while maintaining a high level of accuracy and attention to detail.
Responsibilities:
- Provide exceptional customer service via phone, email, and other communication channels
- Respond to customer inquiries in a timely and professional manner
- Upsell and cross-sell products and services to customers
- Maintain accurate records and data entry
- Work collaboratively with internal teams to resolve customer issues
Requirements:
To be considered for this role, you must meet the following requirements:
- Degree or equivalent in a relevant field
- 2+ years of experience in a customer service role
- Fluent in English and Afrikaans
- Excellent communication and interpersonal skills
- Able to work independently and as part of a team
Salary: R 25000 - R 35000 per month (dependent on experience)
Benefits:
- A competitive salary package
- Ongoing training and development opportunities
- A collaborative and dynamic work environment
What We Offer:
At Isilumko Staffing (JHB), we offer a unique opportunity for individuals to grow their careers and make a meaningful impact in the pharmaceutical industry. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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