Campus Director
2 months ago
The successful candidate will have overall responsibility for the management and operation of our campus in Johannesburg, Gauteng. This includes ensuring the professional general management and excellent performance of the campus in terms of its facilities, staff growth, overall finances, and student service delivery.
Key Responsibilities:
- Implement the national sales strategy and achieve campus sales targets
- Manage the implementation of the schools' marketing and sales strategy for the campus to receive enquiries
- Coordinate and manage various events at the campus to generate exposure and enquiries
- Ensure that the sales process is being followed at the campus
- Maintenance of enrolment database spreadsheet process
- Management of sales in terms of converting enquiries to sales
- Accepting and receipting of Application Fees and Course Deposits
- Managing, training, and motivating sales team to achieve their sales targets
Financial Management:
- Ensure profitability and sustainability
- Maintain financial policies and processes within the campus
- Manage the campus as profitable as possible
- Manage the financial targets for the campus
- Report on any variances from the financials on a monthly basis
- Monthly income and expenditure management
- Budget Control
- Petty Cash Control and Banking as per process
- Credit Card Control
- Management of all campus costs
- Ensure effective debtors management and bad debt collection
- Procurement and stock orders according to budget allocation
- Exam registrations
- Assets management and control
System Administration and Facilities:
- Ensure that facilities are neat and all areas maintained and in a workable condition and according to Health and Safety Regulations
- Meeting and negotiating with external suppliers and industry partners
Quality Control and Compliance:
- Quality control with lesson plans and evaluations
- Adhere to the Academic Calendar and study schedules as provided by the Academic Department
- Ensure that all POEs and POAs are updated as per schedules in accordance with institutions, centres, and QCTO Guide
- Managing and monitoring all audits
- Evaluation of Lecturers in order to improve the quality of education rendered
- Managing and monitoring Learner Master Spreadsheets
- Ensure Campus staff, students, and equipment comply with Health and Safety regulations
- Managing and monitoring of industry placement handbook for industry placements
- Comply with monthly stock control procedures
- Ensure that all cancellation processes are being followed to minimize the risk to the company
Performance Management:
- Review and update staffs goal setting a regular basis
- Conduct performance coaching by monthly
- Identify training needs and address
- Monitor the performance of the staff against goal setting
- Ensure that a working environment is created which promotes high levels of performance and addresses under-performance
Social Responsibility:
- Ensure Campus (Staff and students) participate in community projects, initiatives, and others
- Ensure the Campus participates in the event & wellness initiatives monthly
Campus Customer Relationship Management Strategy:
- Drive an atmosphere of a customer-centric environment at the campus with both staff, students, parents, industry, and suppliers
- Receive customer feedback through various interactions eg. group students discussions, parent meetings, industry visits
- Act quickly and timelessly to any student complaints
- Create an active student life experience for students on campus
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