Operations and Quality Assistant
1 month ago
The Operations and Quality Assistant will play a crucial role in supporting the daily operations of Novita Biotechnology. This includes assisting with administrative tasks, maintaining documentation and records, warehousing, stock control, packaging and labeling, invoicing, handling customer inquiries, logistics, and ensuring quality compliance with regulatory standards.
Key Responsibilities
Administrative Support:
- Assist with day-to-day administrative tasks such as scheduling, customer invoicing, customer liaison, and correspondence.
- Maintain and organize operational records and documents.
- Prepare and distribute reports, meeting minutes, and other documents as required.
Inventory / Supply Chain Management / Warehousing / Manufacturing:
- Monitor inventory/stock levels and assist in the procurement of supplies and materials.
- Coordinate with suppliers and vendors to ensure timely delivery of goods.
- Track and report on inventory usage and stock levels.
- Packaging and assembly of products/medical devices ready for sale.
Operational Efficiency:
- Support the Operations Manager in identifying areas for process improvement.
- Assist in the implementation of improved/new processes.
- Monitor and report on key performance related to operational efficiency.
Logistics / Courier / Deliveries:
- Ensure timely delivery of products to customers, both locally and internationally, making use of courier companies and hand deliveries.
- Track and follow-up on delivery statuses of parcels.
Quality Assurance / Regulatory Compliance Support:
- Assist in maintaining quality control processes and traceability of raw materials and batch numbers.
- Help document and track quality issues and corrective actions.
- Support the implementation of continuous improvement initiatives to enhance product quality.
- Ensure that all operations comply with SAHPRA regulations and ISO 13485 standards (training will be provided).
- Assist in the preparation and organization of documentation for audits and inspections.
- Maintain up-to-date knowledge of regulatory requirements and support implementation of necessary changes (training will be provided).
Qualifications and Attributes
Required:* Matric with at least full Mathematics.* Live within 10km radius of Head Office in Constantia, Cape Town (no relocations).* Valid driver's license.* Reliable transport.* Meticulous attention to detail.* Strong organizational and time-management skills.* Excellent communication and interpersonal skills.* Ability to work effectively in a fast-paced and dynamic start-up environment.* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), with the adaptability to learn new software applications.* A commitment to co-creating a positive work culture.
Advantageous:* Diploma or degree in Medical Sciences, Business Administration, Operations, Supply Chain, and/or Quality Assurance, or a related field, and/or equivalent experience.* 1 year's experience in an administrative or operational support role, preferably in the medical device or biotechnology industry, not essential.* Knowledge of SAHPRA regulations and ISO 13485 standards would be advantageous, but not essential as necessary training will be provided.
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