Operations Manager
1 month ago
Our client, a prestigious 5-Star Game Lodge in the Eastern Cape Province, is seeking a highly skilled and experienced Food and Beverage / Operations Manager to join their team.
Key Responsibilities:
- Lead and manage all areas of the Lodge, including Food and Beverage operations
- Develop and implement effective day-to-day operations strategies
- Drive the broader goals of the Lodge in relation to all outlets
- Ensure consistent guest acquisition and maintenance
- Manage Human Resources paperwork for the Lodge
- Implement policies, procedures, and administrative systems and controls
- Interact with guests to receive feedback and implement necessary actions
- Oversee and assist in departmental stock takes
- Adhere to all company practices
- Lead, train, and motivate the team
- Drive the Lodge's quality plan and implement required standards
- Act as an Acting General Manager in the absence of the General Manager
Requirements:
- Proven experience in Food and Beverage management or Operations management in a 4/5-Star Hotel or Lodge
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Computer literacy and experience with Opera and Micros or similar systems
- Polite, friendly, and well-presented individual
Qualifications:
- Grade 12
- Hotel School Diploma or similar
- Minimum of 2-3 years experience in F&B management or Operations management
Remuneration:
- Market-related salary or highly negotiable based on experience
- Single-status live-in accommodation (8 km away from the lodge)
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