Operations Manager

1 month ago


Port Alfred, South Africa Zeebra Junction Specialist Recruitment Full time
Job Title: Operations / Food & Beverage Manager - Game Lodge

Our client, a prestigious 5-Star Game Lodge in the Eastern Cape Province, is seeking a highly skilled and experienced Food and Beverage / Operations Manager to join their team.

Key Responsibilities:

  • Lead and manage all areas of the Lodge, including Food and Beverage operations
  • Develop and implement effective day-to-day operations strategies
  • Drive the broader goals of the Lodge in relation to all outlets
  • Ensure consistent guest acquisition and maintenance
  • Manage Human Resources paperwork for the Lodge
  • Implement policies, procedures, and administrative systems and controls
  • Interact with guests to receive feedback and implement necessary actions
  • Oversee and assist in departmental stock takes
  • Adhere to all company practices
  • Lead, train, and motivate the team
  • Drive the Lodge's quality plan and implement required standards
  • Act as an Acting General Manager in the absence of the General Manager

Requirements:

  • Proven experience in Food and Beverage management or Operations management in a 4/5-Star Hotel or Lodge
  • Strong leadership and management skills
  • Excellent communication and interpersonal skills
  • Computer literacy and experience with Opera and Micros or similar systems
  • Polite, friendly, and well-presented individual

Qualifications:

  • Grade 12
  • Hotel School Diploma or similar
  • Minimum of 2-3 years experience in F&B management or Operations management

Remuneration:

  • Market-related salary or highly negotiable based on experience
  • Single-status live-in accommodation (8 km away from the lodge)


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