Technical Support Specialist
2 weeks ago
The Talent Room is seeking a skilled Technical Support Specialist to join our team. As a key member of our customer support team, you will provide exceptional technical assistance to clients with network-related issues.
Responsibilities:- Provide first-line technical support via various communication channels, including phone, email, and live chat.
- Analyze and troubleshoot network issues, identifying root causes and implementing solutions.
- Escalate complex issues to senior technicians or external vendors as needed.
- Maintain accurate records of customer interactions and issue resolutions.
- Minimum 3 years of experience in a similar role, preferably in the field of networking and telecommunications.
- Strong understanding of TCP/IP, DNS, DHCP, routers, and switches.
- Proficient in troubleshooting and problem-solving skills, with ability to work independently.
- Excellent communication and interpersonal skills, with ability to work effectively in a team environment.
- Familiarity with Microsoft Office and other productivity software.
- N+ & A+ certification.
- Additional ICT qualification (including MTCNA), (CCNA) advantageous.
- Experience working with Fiber networks, Wireless, and Wi-Fi Routers.
We are a leading provider of staffing services, dedicated to connecting talented individuals with top employers. Our team of experts works tirelessly to match candidates with job openings that fit their skills and interests.
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Senior Technical Support Specialist
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Technical Support Engineer
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IT Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Cape Town, Western Cape, South Africa Intelligent Technical Solutions Full timeCompany OverviewAt Intelligent Technical Solutions, we're on a mission to deliver exceptional IT support services that exceed our clients' expectations. Our team of skilled professionals is dedicated to providing top-notch technical assistance, ensuring our clients receive the best possible experience.
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Cape Town, Western Cape, South Africa Morae Full timeMorae is a leading provider of digital and business solutions for the legal industry. Our expertise and experience in legal consulting, technology, and operations have earned us wide respect from clients around the world.Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our global support organization. As a key member of our...
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Technical Support Specialist
4 days ago
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Technical Support Specialist
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Cape Town, Western Cape, South Africa Babble Cloud Full timeJob OverviewBabble Cloud is a leading UK cloud solutions provider seeking an experienced Technical Support Specialist to join our dynamic team. In this role, you will be responsible for providing world-class service and support to our clients.Your primary focus will be on troubleshooting and diagnosing IT issues, providing remote support, and assisting in...
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Technical Support Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Spinnaker Software Full timeWe are seeking a skilled Technical Support Specialist to join our team at Spinnaker Software. As a key member of our support team, you will be responsible for providing exceptional IT assistance to our clients.Job Description:In this role, you will utilize your technical expertise to resolve complex calls and queries related to hardware, software, and...
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Technical Support Specialist
1 week ago
Cape Town, Western Cape, South Africa Metacom (Pty) Ltd Full timeJob OverviewWe are seeking a highly skilled and experienced technical support specialist to join our team. The successful candidate will play a crucial role in providing exceptional customer service and technical assistance to our clients regarding network-related issues.The primary responsibility of this position is to monitor, troubleshoot, diagnose, and...
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Technical Support Specialist
1 week ago
Cape Town, Western Cape, South Africa DLK Group Full timeDLK Group is seeking an IT Support Specialist to maintain and enhance our IT environment, delivering high-quality technical support and ensuring seamless user experiences.Key ResponsibilitiesProvide expert technical support for end-user systems, including desktops, laptops, tablets, and smartphones.Diagnose and resolve complex technical issues to restore...
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Technical Support Specialist
3 weeks ago
Cape Town, Western Cape, South Africa The Recruitment Guy Full timeAn opportunity for an experienced TECHNICAL SUPPORT SPECIALIST (JLG, Genie, Magni, Manitou or similar) is required for permanent employment based in Cape Town.Title : Technical Support SpecialistArea : Cape TownRef No. : TRG 2203Salary : Market related TCTC available / negotiableStart Date : As soon as possibleTo be the technical specialist for all types of...
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Technical Support Specialist
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Cape Town, Western Cape, South Africa Uptime - MSP Operations, Delivered. Full timeJob OverviewUptime - MSP Operations, Delivered is seeking a highly skilled Technical Support Specialist to join our team.About the Role:Provide initial technical support for hardware, software, and network issues.Diagnose and resolve basic technical problems.Assist with the installation, configuration, and maintenance of IT systems.Key...
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Technical Support Specialist
1 week ago
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