IT Operations Technical Lead
6 days ago
IT Operations Technical Lead Job Description
We are looking for a highly skilled IT Operations Technical Lead to join our team. The successful candidate will be responsible for leading the IT operations team and ensuring the smooth operation of customer network and server environments.
Responsibilities:
- Leading the IT operations team.
- Ensuring the smooth operation of customer network and server environments.
- Developing and maintaining technical documentation.
- Coordinating with other departments to ensure alignment and collaboration.
- Providing input to customer facing Technical Incident Reports.
- Undertaking technical audits for key customers where issues have been identified.
Requirements:
To be successful in this role, you will need:
- A graduate or qualified by experience with ideal certifications such as Microsoft 365 Certified: Enterprise Administrator Expert (MS-100 and MS-101), VMware VCP – VCP-DCV 6.x, 7.x, 8.x, Commvault Certified Professional, ITIL Foundation.
- Experience of administering/troubleshooting Linux, scripting knowledge: PowerShell, PowerCLI.
- Server hardware support such as Dell, HP, IBM, storage system support.
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