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Deli Operations Manager
2 months ago
RedCat Recruitment is seeking an experienced Delicatessen Manager and Head Chef to lead our food services team in Pietermaritzburg, KwaZulu-Natal.
Key Responsibilities- Supervise and manage all aspects of the deli division, including food preparation, service, and cleanliness.
- Develop and implement menus that incorporate perishable products into prepared or frozen meals, minimizing wastage.
- Create affordable, appealing lunch options to attract weekday customers.
- Ensure high standards of food quality, presentation, and hygiene are maintained at all times.
- Oversee the daily operations of the food services team, including Food Services Staff, Barista, and Cleaner.
- Train, mentor, and motivate team members to deliver exceptional customer service and maintain high operational standards.
- Monitor inventory levels and order supplies as needed, ensuring cost control and minimizing wastage.
- Conduct regular stocktakes and manage the ordering process to ensure adequate stock levels are maintained.
- Handle customer inquiries, complaints, and feedback professionally and efficiently.
- Ensure compliance with all health and safety regulations and company policies related to food services.
- Grade 12.
- Relevant Culinary qualification or equivalent experience. Food safety and hygiene certification advantageous.
- Valid driver's license / own reliable vehicle.
- Strong computer skills (MS Office, Email / Internet). Point of Sale and Arch Software experience.
- 5+ yrs working experience in a supervisory role within a food services environment.
A competitive salary package will be discussed during the interview process.
