Quality Assurance Manager
2 months ago
Responsibilities:
","ul": [{"li": "Develop and maintain a robust food safety management system, ensuring all products meet established standards of quality."}, {"li": "Manage customer complaints from receipt to resolution, ensuring timely and effective resolution."}, {"li": "Oversee the entire quality management system, including food safety management, quality control, and prerequisite programs."}, {"li": "Conduct internal audits and prepare for external audits, ensuring compliance with relevant standards and regulations."}, {"li": "Manage non-conformances through corrective and preventative actions, ensuring continuous improvement."}, {"li": "Schedule and chair food safety meetings and management review meetings, ensuring effective communication and collaboration."}, {"li": "Conduct laboratory tests as needed, such as moisture, pH, and TPM, to ensure product quality."}, {"li": "Arrange the courier of product release samples to customers, ensuring timely delivery."}, {"li": "Order and issue consumables necessary for the quality assurance processes, ensuring efficient operations."}], "h2": "Key Skills:", "ul": [{"li": "Strong knowledge of food safety management systems, such as FSSC 22000."}, {"li": "Excellent problem-solving skills and the ability to handle customer complaints effectively."}, {"li": "Proficiency in conducting audits and preparing for external audits."}, {"li": "Ability to manage and train staff on quality control and food safety standards."}, {"li": "Strong organizational skills, with the ability to manage multiple programs and initiatives simultaneously."}, {"li": "Attention to detail, especially in maintaining documentation and records."}, {"li": "Experience in managing a team and overseeing quality control operations."}], "h2": "Qualifications:", "ul": [{"li": "Bachelor's degree in Food Science, Quality Management, or a related field."}, {"li": "A minimum of 5 years of experience in a quality assurance role within the food industry."}, {"li": "Certification in FSSC 22000 or similar food safety management systems."}]}
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