Quality Assurance Manager

2 months ago

Cape Town, Western Cape, South Africa HR Genie Full time
{"h1": "Quality Assurance Manager", "p": "At HR Genie, we are seeking a highly skilled Quality Assurance Manager to lead and manage our quality assurance processes. The successful candidate will oversee the entire quality management system, drive continuous improvement initiatives, and ensure compliance with relevant standards and regulations.

Responsibilities:
","ul": [{"li": "Develop and maintain a robust food safety management system, ensuring all products meet established standards of quality."}, {"li": "Manage customer complaints from receipt to resolution, ensuring timely and effective resolution."}, {"li": "Oversee the entire quality management system, including food safety management, quality control, and prerequisite programs."}, {"li": "Conduct internal audits and prepare for external audits, ensuring compliance with relevant standards and regulations."}, {"li": "Manage non-conformances through corrective and preventative actions, ensuring continuous improvement."}, {"li": "Schedule and chair food safety meetings and management review meetings, ensuring effective communication and collaboration."}, {"li": "Conduct laboratory tests as needed, such as moisture, pH, and TPM, to ensure product quality."}, {"li": "Arrange the courier of product release samples to customers, ensuring timely delivery."}, {"li": "Order and issue consumables necessary for the quality assurance processes, ensuring efficient operations."}], "h2": "Key Skills:", "ul": [{"li": "Strong knowledge of food safety management systems, such as FSSC 22000."}, {"li": "Excellent problem-solving skills and the ability to handle customer complaints effectively."}, {"li": "Proficiency in conducting audits and preparing for external audits."}, {"li": "Ability to manage and train staff on quality control and food safety standards."}, {"li": "Strong organizational skills, with the ability to manage multiple programs and initiatives simultaneously."}, {"li": "Attention to detail, especially in maintaining documentation and records."}, {"li": "Experience in managing a team and overseeing quality control operations."}], "h2": "Qualifications:", "ul": [{"li": "Bachelor's degree in Food Science, Quality Management, or a related field."}, {"li": "A minimum of 5 years of experience in a quality assurance role within the food industry."}, {"li": "Certification in FSSC 22000 or similar food safety management systems."}]}

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