Client Service Specialist
3 days ago
We are Time Personnel, a reputable organisation in Sandton, Gauteng seeking an experienced Client Service Specialist.
The ideal candidate will possess exceptional communication skills, be highly organised, and have a strong ability to multitask.
This role involves:
- Responding to client inquiries and resolving issues promptly
- Maintaining accurate records of bookings and client interactions
- Coordinating logistics for virtual meetings with international delegates
- Communicating effectively with clients and internal stakeholders
- Participating in ongoing training and professional development
- Managing client relationships and expectations
- Ensuring seamless execution of virtual meetings
- Handling conflicts and resolving issues professionally
- Providing exceptional customer service
- Identifying opportunities for process improvement
- Matric, relevant tertiary qualification advantageous
- Minimum 3 years' experience in administration and customer service
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Highly organised and efficient
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