Client Service Specialist

3 days ago


Sandton, South Africa Time Personnel Full time

We are Time Personnel, a reputable organisation in Sandton, Gauteng seeking an experienced Client Service Specialist.

The ideal candidate will possess exceptional communication skills, be highly organised, and have a strong ability to multitask.

This role involves:

  • Responding to client inquiries and resolving issues promptly
  • Maintaining accurate records of bookings and client interactions
  • Coordinating logistics for virtual meetings with international delegates
  • Communicating effectively with clients and internal stakeholders
  • Participating in ongoing training and professional development
Key Responsibilities
  • Managing client relationships and expectations
  • Ensuring seamless execution of virtual meetings
  • Handling conflicts and resolving issues professionally
  • Providing exceptional customer service
  • Identifying opportunities for process improvement
Requirements
  • Matric, relevant tertiary qualification advantageous
  • Minimum 3 years' experience in administration and customer service
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Highly organised and efficient


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