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Alarm System Specialist

2 weeks ago

Cape Town, Western Cape, South Africa Fidelity Services Group Full time

Job Overview

Fidelity Services Group is seeking an experienced Alarm System Specialist to join their team. The successful candidate will be responsible for service and maintenance of alarm systems in domestic, commercial, and industrial sectors.

Key Responsibilities

  • Conduct service calls and maintenance tasks on alarm systems
  • Programme alarm panels to ensure optimal functionality
  • Complete handovers, quotations, invoices, and job reports in a timely manner
  • Establish new client links and reprogramme alarm systems during takeovers
  • Perform small installations as required

Admin Tasks

  • Complete daily drive sheets and job reports
  • Quote clients on upgrades and complete technical invoices
  • Conduct vehicle, electrical, and ladder inspection checks and provide feedback to the Field Line Manager
  • Maintain stock control and keep the company vehicle clean and tidy

Performance Standards

  • Attend scheduled service calls or reschedule accordingly
  • Ensure alarm panels are programmed according to prescribed standards
  • Complete documents timeously and within prescribed standards
  • Programme alarms to ADT standards
  • Complete installations to ADT standards