Restaurant Operations Manager

2 weeks ago


Pretoria, Gauteng, South Africa Kencorp Full time

Job Title: Fast Food Supervisor

Job Summary:

We are seeking a highly skilled and experienced Fast Food Supervisor to join our team at Kencorp. As a key member of our restaurant operations team, you will be responsible for ensuring the efficient running of our restaurant, managing staff, and maintaining high standards of customer service.

Key Responsibilities:

  • Oversee the overall operations of the restaurant, including financial management, hygiene, and safety.
  • Implement systems and plans to achieve restaurant goals and objectives.
  • Lead and manage a team of staff, providing coaching and support as needed.
  • Monitor progress against plans and take corrective action where necessary.
  • Manage stock ordering, control, and receiving.
  • Develop and implement effective scheduling strategies for restaurant staff.
  • Manage controllable expenses and ensure accurate reporting.
  • Handle customer complaints and ensure customer satisfaction.

Requirements:

  • Grade 12 qualification.
  • South African citizenship.
  • Minimum 2 years of experience as a Fast Food Restaurant Supervisor, preferably in a similar environment.
  • Proficiency in Micros/GAAP POS and computer literacy.
  • Minimum 2 years of experience with POS systems.


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