Restaurant Operations Manager
2 weeks ago
Job Title: Fast Food Supervisor
Job Summary:
We are seeking a highly skilled and experienced Fast Food Supervisor to join our team at Kencorp. As a key member of our restaurant operations team, you will be responsible for ensuring the efficient running of our restaurant, managing staff, and maintaining high standards of customer service.
Key Responsibilities:
- Oversee the overall operations of the restaurant, including financial management, hygiene, and safety.
- Implement systems and plans to achieve restaurant goals and objectives.
- Lead and manage a team of staff, providing coaching and support as needed.
- Monitor progress against plans and take corrective action where necessary.
- Manage stock ordering, control, and receiving.
- Develop and implement effective scheduling strategies for restaurant staff.
- Manage controllable expenses and ensure accurate reporting.
- Handle customer complaints and ensure customer satisfaction.
Requirements:
- Grade 12 qualification.
- South African citizenship.
- Minimum 2 years of experience as a Fast Food Restaurant Supervisor, preferably in a similar environment.
- Proficiency in Micros/GAAP POS and computer literacy.
- Minimum 2 years of experience with POS systems.
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