Sales Representative

4 weeks ago


Cape Town, Western Cape, South Africa West Coast Personnel Full time

Job Title: Sales Representative

Job Summary: We are seeking a highly motivated and organized Sales Representative to join our team at West Coast Personnel. The successful candidate will be responsible for handling all inbound sales queries and orders, assisting customers face-to-face, telephonically, and via email and Whatsapp, and verifying orders, including customers' personal information and payment details.

Key Responsibilities:

  • Handling of all inbound sales queries and orders
  • Assisting customers face-to-face, telephonically, and via email and Whatsapp
  • Verifying orders, including customers' personal information and payment details
  • Data capturing onto internal computer system
  • Quotes to existing and potential clients
  • Informing clients of stock availability, stock alternatives, and lead times
  • Accurate invoicing to clients
  • Analyzing sales reports with continuous feedback to department Manager
  • Expediting orders through internal liaison
  • Time management and delivering timeous responses to customers' requests are crucial
  • Maintaining and updating sales and customer records
  • Supporting the sales department with other administrative tasks, as required.

Requirements:

This position requires someone to look after our client base, answer calls, and process orders timeously.

  • Matric/Grade 12 certificate
  • 2-3 years of experience in a similar role
  • Extensive computer literacy skills such as Excel, Outlook, and Omni (advantageous)
  • Must be able to work as part of a team
  • Excellent written and verbal communication skills, in both Afrikaans and English
  • Must be organized, have great attention to detail, and have a pro-active attitude
  • Good telephone and email etiquette
  • Ability to understand the FMCG trade
  • Reliable transport to and from work
  • Candidate to reside close to the Head Office or surrounding areas

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