Aftersales Service Specialist

7 days ago


Centurion, Gauteng, South Africa Oxyon Human Capital Solutions Full time

Oxyon Human Capital Solutions is seeking a skilled Aftersales Service Specialist to join our team.

As an Aftersales Service Specialist, you will play a critical role in ensuring customer satisfaction and building trust with the vehicle manufacturer or dealership.

Your primary responsibilities will include:

Troubleshooting: Identifying and diagnosing technical issues with vehicles after delivery to customers.

Repair and Maintenance: Performing repairs, maintenance, and upgrades on vehicles to ensure they are in good working condition.

Warranty Work: Conducting warranty repairs and maintenance on vehicles, adhering to manufacturer standards.

Customer Support: Providing technical support and assistance to customers, addressing their concerns and resolving any issues.

To excel in this role, you will need:

Technical Skills

  • Fabrication and assembly of bus body components
  • Welding and metalwork
  • Power tool operation
  • Technical drawing interpretation
  • Knowledge of heavy vehicle mechanics

Practical Skills

  • Hand tool proficiency
  • Skilled in using hand tools for tasks like measuring, cutting, shaping, and assembling

Safety consciousness

A strong understanding of safety procedures and regulations related to working with heavy machinery, welding, and other potentially hazardous tasks.

Interpersonal Skills

  • Effective communication
  • Teamwork and collaboration
  • Adaptability and willingness to learn

To be considered for this position, you should have:

National Certificate or Diploma: In a relevant field such as Automotive Repair, Mechanical Engineering, or a related trade (e.g., N1-N6 or equivalent).

Technical Training: Completion of a technical training program in automotive repair, heavy vehicle mechanics, or a related field.

Apprenticeship: Completion of an apprenticeship program in a relevant trade.

Preferred Requirements

  • Tertiary qualification In Mechanical Engineering, Automotive Engineering, or a related field.
  • Industry Certifications: Possession of industry-recognized certifications, such as Trade Certificate, City & Guilds, Bus Technician Certification, or other relevant manufacturer certifications.

Continuous Learning: A commitment to ongoing training and professional development to stay up-to-date with industry advancements and manufacturer requirements.



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