Ecommerce Strategy and Operations Manager

6 days ago


Johannesburg, Gauteng, South Africa Easy Recruit SA Full time

Ecommerce Leadership Opportunity

About Easy Recruit SA

We are a digital eCommerce and marketing agency that specializes in launching and growing emerging brands. Our portfolio includes global brands such as Rare Beauty, Beauty Blender, Liquid Death, and Lemon Perfect.

Job Description

This is an exciting leadership opportunity where you'll join our team in the Middle East. You will work closely with the Founder to shape strategy, execution, and growth. This role involves building a dynamic team, steering a business unit, and setting benchmarks for digital commerce in the region.

You will oversee the scaling of our Shopify Plus and VTEX delivery practice into a multi-million-dollar business unit over 36 months. Your focus will be on financial performance, operational efficiency, and driving innovation.

Key Responsibilities
  1. Manage a profitable business unit, ensuring superior profitability and operational success
  2. Oversight of end-to-end project execution, from strategy and design through development and delivery
  3. Client engagement: Build strong relationships and ensure high-class service delivery
  4. Build and scale ecommerce practice areas, ensuring best-in-class execution
  5. Drive hiring and recruitment, building an expert team
  6. Maintain a high level of service delivery excellence across all departments
  7. Engage directly with clients, ensuring strong relationships and consistent service excellence
  8. Ensure scope and budget control, monitoring hours and project timelines
  9. Enhance cross-functional collaboration, working with designers, developers, and stakeholders
  10. Sales support: Lead pre-sales efforts, including solutioning and proposal development
  11. Innovation: Integrate AI, automation, and emerging technologies to optimize processes and improve delivery quality


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