Surveillance Control Specialist

6 days ago


Stellenbosch, Western Cape, South Africa TSU Protection Services Full time
Job Overview

TSU Protection Services is seeking a skilled and experienced Security CCTV Controller to join our team. As a key member of our control centre, you will play a critical role in ensuring the safety and security of our clients and their assets.

Key Responsibilities
  1. Emergency Response: In the event of an emergency, you will contact emergency or relevant emergency providers as needed, and coordinate with security personnel and emergency responders during incidents.
  2. Incident Response: You will respond promptly to security incidents by reacting to the situation and taking appropriate action, coordinate with security personnel and responders to address potential threats or breaches, and maintain detailed incident logs and provide accurate and timely reports to the appropriate authorities.
  3. System Maintenance: Regular checks on surveillance equipment, alarm systems, and monitoring systems will be conducted to ensure proper functionality, and any malfunctions, faults, or irregularities will be reported to the designated technical support team and Control Centre manager.
  4. Documentation: Accurate records of surveillance activities, incidents, and responses will be maintained, and detailed reports will be generated for management, summarizing daily activities and incidents.
  5. Surveillance Monitoring: CCTV systems, including Exocortex & Axis, will be operated and monitored to ensure the continuous observation of designated areas, and suspicious activities or security breaches through surveillance cameras will be detected and analyzed.
Requirements
  • Candidate must reside in the Somerset-West, Strand, or Stellenbosch area.
  • Candidate must be able to effectively communicate in Afrikaans and English.
  • Working hours will be from 17h00 to 05h00.
  • Candidate must ensure to have sober habits.
On the Job Requirements
  • Candidate must possess excellent communication abilities, remain clear-headed during heated moments, and make split-second decisions.
  • Candidate must ensure compliance with relevant laws, regulations, and company policies related to surveillance activities.
Qualifications and Experience
  • Candidate must have a minimum of PSIRA grade A security qualification.
  • The candidate must have 2 years of control room experience as well as 2 years of CCTV experience needed for this role.


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