Insurance Claims Specialist

3 weeks ago


Johannesburg, Gauteng, South Africa FNB South Africa Full time

About FNB South Africa

FNB South Africa is a leading financial services provider in the country, known for its innovative products and services that meet the evolving needs of its customers.

Salary Range: R250,000 - R350,000 per annum

The successful candidate will have the opportunity to work with a dynamic team in a challenging environment, where they will be responsible for administering claims on service plans, maintenance plans, and warranties.

Key Responsibilities:

  • Administrate and control claims
  • Interact positively with groups or teams and participate in a learning and growth culture where information is actively shared
  • Document and load all repair quotes onto client policy or contract
  • Produce high-quality work, by adhering to predefined standards and procedures and in accordance with compliance and governance standards
  • Contribute to a culture of service excellence, which builds positive relationships and provides opportunities for feedback and exceptional service
  • Act responsibly with work-related resources to contribute to cost containment
  • Continuously assess own performance through seeking timely and clear feedback and request training where appropriate
  • Identify and utilize opportunities to assess and improve own performance
  • Comply with relevant statutory, legislative, policy, and governance requirements and adhere to processes and procedures related to the area of specialization
  • Communicate all claims and queries to customers

Requirements:

  • Red Seal Certificate
  • 2 to 3 years' experience
  • Insurance experience advantageous

Benefits:

  • Opportunities to network and collaborate
  • A challenging working environment
  • Opportunities to innovate


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