Exercise Floor Manager

5 days ago


Johannesburg, Gauteng, South Africa Virgin Active South Africa Full time

About Virgin Active

We are a dynamic and rapidly growing health club that is committed to delivering exceptional customer experiences. Our team is passionate about empowering our members to achieve their fitness goals through our state-of-the-art facilities and expert guidance.

Job Description

The Service Ambassador will play a key role in creating a memorable experience for our members, from the moment they enter our club until the end of their visit. This role requires strong interpersonal skills, a passion for exercise, and the ability to work effectively in a fast-paced environment.

Main Responsibilities

  • Member Engagement
    • Develop and maintain strong relationships with our members, providing them with exceptional customer service and support
    • Drive digital engagement with members on our various platforms, exposing them to online and digital exercise offerings that meet their individual needs
    • Retain members by building relationships, resolving complaints, and engaging them in our fitness initiatives
  • Front of House Operations
    • Control access into the facility and ensure a smooth flow of members and visitors
    • Provide information and communicate effectively with staff, members, and prospective members
    • Deliver on member needs and experiences from entry to exit
    • Adhere to operational standards, administration policies, and procedures

Requirements and Qualifications

To succeed in this role, you will need:

  • Grade 12 Senior Certificate or NQF Level 4 equivalent
  • Successful completion of Reception Academy
  • Good understanding and knowledge of digital platforms
  • Sound knowledge of Virgin Active exercise experiences
  • Comprehensive understanding of the customer journey and the desired customer experience
  • Sound knowledge of club rules, operating standards, and safety protocol
  • Minimum of 12 months experience within a face-to-face customer-facing role
  • Proven ability to resolve member questions and queries
  • Embody the business values
  • People-centric
  • Passionate about exercise

  • Floor Manager

    3 weeks ago


    Johannesburg, Gauteng, South Africa Kontak Recruitment Full time

    Floor Manager - Hardware (JB4977)Location: Johannesburg, GautengSalary: R20,000 to R30,000 CTC per month (Negotiable based on experience)Employment Type: PermanentAn established hardware store in Johannesburg is seeking a dynamic and mature Floor Manager to join their team. This role presents an excellent growth opportunity, with the potential to transition...


  • Johannesburg, Gauteng, South Africa Lumina Personnel Full time

    Job Opportunity: Senior Front House Floor ManagerLocation: Northern Suburbs, JohannesburgSalary: R18,000 – R20,000 (negotiable)Join our premier restaurant as a Senior Front House Floor Manager, where you'll be integral in delivering exceptional guest experiences in a luxury hospitality setting.Key Responsibilities:Lead and motivate the front-of-house team,...

  • Floor Supervisor

    3 weeks ago


    Johannesburg, Gauteng, South Africa Cre8work Full time

    Job Title: Junior ManagerJob Summary:The Retail Junior Manager assists in overseeing store operations, staff management, customer service, and inventory control. This position serves as a key support to the store manager, ensuring that all aspects of the store run smoothly and efficiently. The role is ideal for individuals looking to grow into a more senior...


  • Johannesburg, Gauteng, South Africa Virgin Active South Africa Full time

    Job title : Service Ambassador 1x 45hrJob Location : Gauteng, JohannesburgDeadline : April 14, 2025Quick Recommended LinksJobs by Location Job by industries Your Duties and Responsibilities...Conducting Front of House DutiesControl access into the facility Communicate and provide information to staff, members and prospective members Deliver on member needs...


  • Johannesburg, Gauteng, South Africa Lumina Personnel Full time

    Job Opportunity: Junior Front House Floor ManagerLocation: Northern Suburbs, JohannesburgSalary: R15,000 - R18,000 (negotiable)Responsibilities:Support the front-of-house team with training, scheduling, and daily task delegation.Assist in managing service flow and seating arrangements to enhance guest experiences.Address minor guest complaints and maintain...


  • Johannesburg, Gauteng, South Africa VSc Solutions Full time

    VSC Solutions is at the forefront of innovation in the logistics industry. As a Team Manager/Senior Consultant, you will be responsible for delivering high-quality services and driving business growth.Duties and ResponsibilitiesManage a team of consultants, distribution planners, and expeditors to achieve project goals.Develop and implement strategic...


  • Johannesburg, Gauteng, South Africa VSc Solutions Full time

    At VSC Solutions, we revolutionize the logistics industry with cutting-edge SaaS solutions. As a Team Manager/Senior Consultant, you will play a pivotal role in ensuring continued growth and customer satisfaction.Key ResponsibilitiesManage consultants, distribution planners, and expeditors to deliver high-quality results.Implement strategic exercises to...

  • Millwright

    2 weeks ago


    Johannesburg, Gauteng, South Africa Execustaff Recruiting Services Full time

    Responsibilities:Physical DutiesMaintain production machinery by replacing equipment such as: control relays, contractors, isolators, limit switches, electric fans and electric conveyor rollers by fitting and aligning shafts, keyways, sprockets, wheels, lifting equipment, bearings, pulley's, clutches, pneumatic and hydraulic cylinders, control valves,...


  • Johannesburg, Gauteng, South Africa FriendnPal Full time

    As a volunteer, you will provide essential physiotherapy services to support the physical rehabilitation and wellness of our clients.Key Responsibilities:Patient Assessment: Conduct thorough evaluations of patients' physical conditions and mobility limitations.Treatment Planning: Develop and implement personalized physiotherapy treatment plans to address...


  • Johannesburg, Gauteng, South Africa FriendnPal Full time

    As a volunteer, you will provide essential physiotherapy services to support the physical rehabilitation and wellness of our clients.Key Responsibilities:Patient Assessment: Conduct thorough evaluations of patients' physical conditions and mobility limitations.Treatment Planning: Develop and implement personalized physiotherapy treatment plans to address...


  • Johannesburg, Gauteng, South Africa Standard Bank of South Africa Limited Full time

    Business Segment: Business and Commercial BankingTo deliver effective risk management of credit evaluation, we manage and enhance the approval of credit applications within acceptable parameters to achieve asset growth targets while maintaining a high-quality lending book. This includes commercial asset finance, floor plans, and rental lending products for...


  • Johannesburg, Gauteng, South Africa Restaurant Careers Full time

    Leading Restaurant in Rosebank is looking for a junior front of house Restaurant manager. Must have experience in a busy Restaurant environment with strong knowledge of Restaurant floor management. Candidates with 4+ years management experience in Restaurants will be considered. Must have strong communications skills with the ability to manage a front of...


  • Johannesburg, Gauteng, South Africa Restaurant Careers Full time

    Very busy fine dining Restaurant in Fourways is looking for a front of house manager. Must have experience in a busy upmarket Restaurant environment with extensive knowledge of Restaurant floor management. Candidates with 4+ years management experience in Restaurants will be considered. Must have strong communications skills with the ability to manage a busy...


  • Johannesburg, Gauteng, South Africa Restaurant Careers Full time

    Very busy fine dining Restaurant in Fourways is looking for a front of house manager. Must have experience in a busy upmarket Restaurant environment with extensive knowledge of Restaurant floor management. Candidates with 4+ years management experience in Restaurants will be considered. Must have strong communications skills with the ability to manage a busy...


  • Johannesburg, Gauteng, South Africa Virgin Active South Africa Full time

    About Virgin ActiveAt Virgin Active, we believe that everyone deserves access to a healthy and active lifestyle. Our goal is to empower our members to achieve their fitness goals through our innovative approach to wellness and exercise.Job RoleThe Service Ambassador will be the ambassador of our brand, responsible for delivering exceptional customer...


  • Johannesburg, Gauteng, South Africa Restaurant Careers Full time

    Very busy fine dining Restaurant in Fourways is looking for a front of house manager. Must have experience in a busy upmarket Restaurant environment with extensive knowledge of Restaurant floor management. Candidates with 4+ years management experience in Restaurants will be considered. Must have strong communications skills with the ability to manage a busy...


  • Johannesburg, Gauteng, South Africa Restaurant Careers Full time

    Very busy fine dining Restaurant in Fourways is looking for a front of house manager. Must have experience in a busy upmarket Restaurant environment with extensive knowledge of Restaurant floor management. Candidates with 4+ years management experience in Restaurants will be considered. Must have strong communications skills with the ability to manage a busy...


  • Johannesburg, Gauteng, South Africa Restaurant Careers Full time

    Very busy fine dining Restaurant in Fourways is looking for a front of house manager. Must have experience in a busy upmarket Restaurant environment with extensive knowledge of Restaurant floor management. Candidates with 4+ years management experience in Restaurants will be considered. Must have strong communications skills with the ability to manage a busy...


  • Johannesburg, Gauteng, South Africa Psybergate (Pty) Ltd Full time

    Database Administration RoleAbout PsybergatePsybergate is a leading provider of bespoke software solutions and IT resources to our clients. We are committed to delivering high-quality services and building long-term relationships with our clients.ResponsibilitiesEnsure the smooth operation of database systems, including IDMS and DB2 subsystems.Develop and...


  • Johannesburg, Gauteng, South Africa Salesworx Specialist Sales Recruitment Full time

    Driving Client GrowthThe Strategic Account Manager will be responsible for retaining top customers and nurturing key relationships, discovering new opportunities to work together as partners presenting solutions (substrates and lighting).This includes delivering significant value while building trusted relationships and greater customer satisfaction. Key...