Fibre Deployment Specialist

2 weeks ago


Cape Town, Western Cape, South Africa RSAWEB Full time
FTTH Project Coordinator Job Overview

We are seeking an experienced FTTH Project Coordinator to join our team in Cape Town.

Job Description

The successful candidate will be responsible for processing new orders, upgrades and downgrades of FTTH services. This includes placing and tracking customer orders, coordinating service delivery with Fibre Network Operators, and ensuring customers receive updates throughout the process.

Key Responsibilities:
  • Process new orders, upgrades and downgrades of FTTH services
  • Place and track customer orders
  • Coordinate service delivery with Fibre Network Operators
  • Ensure customers receive timely updates
Requirements

To be considered for this role, you should have a Grade 12 certificate or equivalent, relevant tertiary education (preferably), and at least 2 years' experience in a fast-paced Customer Services/Technical Support environment. Additionally, you should have experience within an ISP providing Project Delivery, Provisioning or Technical support services, and proven ability to resolve high volume amounts of tickets per day.

  • Grade 12 or equivalent
  • Relevant tertiary education (preferred)
  • At least 2 years' experience in Customer Services/Technical Support
  • Experience within an ISP providing Project Delivery, Provisioning or Technical support services
  • Proven ability to resolve high volume amounts of tickets per day
What We Offer

We offer a competitive salary range of R250,000 - R350,000 per annum, depending on experience, as well as opportunities for growth and development within our company.



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