IT Operations Specialist – Gauteng
16 hours ago
At Kerridge Commercial Systems South Africa, we are seeking an experienced IT Operations Specialist to join our team in Gauteng.
Key Responsibilities:
- Monitor and maintain the health of our IT systems and networks, ensuring they operate efficiently and effectively.
- Provide technical support and assistance to our users, addressing hardware, software, and network issues promptly.
- Troubleshoot complex technical problems, escalating them when necessary to minimize downtime and ensure business continuity.
- Maintain accurate records of issues and solutions for future reference, contributing to a culture of knowledge sharing and improvement.
- Collaborate with cross-functional teams to ensure seamless integration and effective communication across the organization.
Requirements:
- A sound understanding of modern IT equipment, including PCs, networks, routers, switches, storage area networks, and similar technologies.
- Basic Windows operating system knowledge is essential, with Linux knowledge being a bonus.
- The ability to work logically, suggest solutions, and recognize when problems require escalation.
- Excellent communication skills, both written and verbal, with attention to detail and strong time management skills.
- Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) would be advantageous.
Salary Estimate: Based on industry standards and Gauteng's cost of living, we estimate the salary for this role to be approximately R350,000 - R450,000 per annum, depending on experience.
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