IT Operations Specialist – Gauteng

16 hours ago


Johannesburg, Gauteng, South Africa Kerridge Commercial Systems South Africa Full time
Job Title: IT Operations Specialist

At Kerridge Commercial Systems South Africa, we are seeking an experienced IT Operations Specialist to join our team in Gauteng.

Key Responsibilities:

  • Monitor and maintain the health of our IT systems and networks, ensuring they operate efficiently and effectively.
  • Provide technical support and assistance to our users, addressing hardware, software, and network issues promptly.
  • Troubleshoot complex technical problems, escalating them when necessary to minimize downtime and ensure business continuity.
  • Maintain accurate records of issues and solutions for future reference, contributing to a culture of knowledge sharing and improvement.
  • Collaborate with cross-functional teams to ensure seamless integration and effective communication across the organization.

Requirements:

  • A sound understanding of modern IT equipment, including PCs, networks, routers, switches, storage area networks, and similar technologies.
  • Basic Windows operating system knowledge is essential, with Linux knowledge being a bonus.
  • The ability to work logically, suggest solutions, and recognize when problems require escalation.
  • Excellent communication skills, both written and verbal, with attention to detail and strong time management skills.
  • Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) would be advantageous.

Salary Estimate: Based on industry standards and Gauteng's cost of living, we estimate the salary for this role to be approximately R350,000 - R450,000 per annum, depending on experience.



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