Product Expert
2 weeks ago
At Career Recruit, we're seeking a highly skilled Product Expert to drive sales success through expert product knowledge. Our client, a top provider of telecommunications and IT solutions, requires a forward-thinking team member to enhance cutting-edge solutions and fuel business growth.
This role blends technical expertise with sales support, delivering in-depth knowledge of PABX, IT, and networking solutions. You'll support the sales team in securing deals, ensuring projects are perfectly tailored to meet client needs.
Key Responsibilities:
- Technical Expertise:
- Provide expert-level knowledge on PABX, IT, and networking products and services.
- Lead product demonstrations and technical presentations for internal teams and clients.
- Develop detailed technical specifications for client projects, ensuring solutions meet their needs.
- Sales Support:
- Work hand-in-hand with the sales team to understand customer requirements and craft tailored solutions.
- Assist in drafting proposals and competitive pricing models.
- Participate in sales meetings and strategy sessions, offering insights to drive sales success.
- Client Engagement:
- Build strong, lasting relationships with clients to fully understand their challenges and needs.
- Offer ongoing technical support post-sale, ensuring client satisfaction.
- Gather valuable client feedback to inform product development and improvement efforts.
- Training & Development:
- Train the sales team on product features, benefits, and competitive advantages.
- Create and deliver training resources to ensure the team is always up to date on the latest products.
- Market Awareness:
- Stay ahead of industry trends, competitor offerings, and emerging technologies in the PABX, IT, and networking sectors.
- Provide insights and recommendations to the product development team based on market research and client feedback.
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