Product Expert

2 weeks ago


Johannesburg, Gauteng, South Africa Career Recruit Full time

At Career Recruit, we're seeking a highly skilled Product Expert to drive sales success through expert product knowledge. Our client, a top provider of telecommunications and IT solutions, requires a forward-thinking team member to enhance cutting-edge solutions and fuel business growth.

This role blends technical expertise with sales support, delivering in-depth knowledge of PABX, IT, and networking solutions. You'll support the sales team in securing deals, ensuring projects are perfectly tailored to meet client needs.

Key Responsibilities:

  • Technical Expertise:
    • Provide expert-level knowledge on PABX, IT, and networking products and services.
    • Lead product demonstrations and technical presentations for internal teams and clients.
    • Develop detailed technical specifications for client projects, ensuring solutions meet their needs.
  • Sales Support:
    • Work hand-in-hand with the sales team to understand customer requirements and craft tailored solutions.
    • Assist in drafting proposals and competitive pricing models.
    • Participate in sales meetings and strategy sessions, offering insights to drive sales success.
  • Client Engagement:
    • Build strong, lasting relationships with clients to fully understand their challenges and needs.
    • Offer ongoing technical support post-sale, ensuring client satisfaction.
    • Gather valuable client feedback to inform product development and improvement efforts.
  • Training & Development:
    • Train the sales team on product features, benefits, and competitive advantages.
    • Create and deliver training resources to ensure the team is always up to date on the latest products.
  • Market Awareness:
    • Stay ahead of industry trends, competitor offerings, and emerging technologies in the PABX, IT, and networking sectors.
    • Provide insights and recommendations to the product development team based on market research and client feedback.

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