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IT Infrastructure Professional

1 week ago

Sandton, South Africa Bidvest Bank Limited Full time

**Our Team:**

We are seeking an experienced IT Infrastructure Professional to join our team at Bidvest Bank Limited.

This individual will be responsible for providing technical support and assistance to employees, customers, or stakeholders, ensuring the stability and security of our IT infrastructure.

Responsibilities:

  • Provide technical support via phone, email, chat, or in-person.
  • Analyse and troubleshoot application and system problems.
  • Document technical issues and user interactions.
  • Ensure compliance with IT policies, procedures, and industry regulations.
  • Provide user training on software, application, and system usage.

Qualifications:

  • Matric certification.
  • Certifications: CompTIA A+, SQL, ITIL Foundation or equivalent qualifications.
  • Degree in Information Technology, Computer Science or related field.

About Us:

Bidvest Bank Limited is committed to excellence in customer service and innovation in technology.