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Senior Reservations Coordinator
2 weeks ago
We are seeking a highly skilled Senior Inbound Reservations Consultant to join our team at Cullinan Holdings Limited. As a key member of our operations team, you will be responsible for managing FIT and Group bookings, providing expert travel advice, and ensuring smooth operations.
In this role, you will work closely with our sales team to convert leads into bookings, provide accurate and timely information to customers, and resolve any issues that may arise during the booking process.
You will also be responsible for building and maintaining strong relationships with customers and suppliers, ensuring that their needs are met and exceeded.
Requirements:- Grade 12
- A travel and tourism qualification is highly recommended
- Experienced in consulting, quoting, and operating Inbound FIT and Group bookings
- Experienced working with the Japanese market
- Japanese writing and language skills are highly preferable
- Excellent understanding of working with travel booking systems
- Solid product, destination, and logistical knowledge of South and Southern Africa
