Retail Business Leader

7 days ago


Limpopo, South Africa HR Genie Full time

We are seeking an experienced Customer Experience Director who can drive excellence in customer satisfaction and loyalty.

Main responsibilities include:

  • Fostering a customer-centric culture within the store.
  • Developing and implementing customer engagement strategies.
  • Ensuring consistent delivery of high-quality customer service.
  • Collaborating with sales teams to resolve customer complaints.

Requirements:

  • Proven ability to build strong relationships with customers.
  • Excellent communication and interpersonal skills.
  • Able to analyze customer feedback and implement improvements.
  • Results-driven with a focus on enhancing customer satisfaction.

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