Dealership Workshop Operations Manager
4 days ago
At Gap Consulting, we pride ourselves on being a team of professionals who take ownership of our work and strive for excellence in everything we do. We believe in working collaboratively to deliver world-class solutions that exceed our customers' expectations.
Job Summary
The Dealership Workshop Foreman is a key leadership role within our organisation, responsible for leading a team of skilled professionals to achieve business objectives. As a seasoned retail leader, you will have a proven track record of driving sales growth, controlling costs, and maintaining high levels of customer satisfaction.
Key Responsibilities
- Sales Growth and Customer Satisfaction
- Increase sales by focusing on exceptional customer service, maintaining store image, managing stock effectively, and implementing promotions.
- Minimise stock loss by fostering a positive store culture and adhering to security measures, stock, and cash handling procedures.
- Manage costs efficiently, aligning with the company's low-cost culture.
- Lead a dynamic team of professionals, taking responsibility for training, coaching, and performance management.
- Ensure administrative tasks are completed according to company guidelines.
- Maintain general health, safety, and housekeeping standards.
Requirements
- Education and Experience
- Grade 12 or equivalent.
- Relevant tertiary education in a business or retail-related field (advantageous).
- Ideal 1-2 years of experience in a retail environment with leadership responsibilities.
- A passion for retail and delivering exceptional customer experiences.
- Demonstrate integrity and a willingness to go above and beyond.
- Strong interpersonal, communication, and leadership skills.
- Ability to work under pressure in a fast-paced environment.
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