Dealership Workshop Operations Manager

4 days ago


Limpopo, South Africa Gap Consulting Full time

At Gap Consulting, we pride ourselves on being a team of professionals who take ownership of our work and strive for excellence in everything we do. We believe in working collaboratively to deliver world-class solutions that exceed our customers' expectations.

Job Summary

The Dealership Workshop Foreman is a key leadership role within our organisation, responsible for leading a team of skilled professionals to achieve business objectives. As a seasoned retail leader, you will have a proven track record of driving sales growth, controlling costs, and maintaining high levels of customer satisfaction.

Key Responsibilities

  1. Sales Growth and Customer Satisfaction
  • Increase sales by focusing on exceptional customer service, maintaining store image, managing stock effectively, and implementing promotions.
Stock Loss Prevention and Cost Control
  • Minimise stock loss by fostering a positive store culture and adhering to security measures, stock, and cash handling procedures.
  • Manage costs efficiently, aligning with the company's low-cost culture.
Team Leadership and Development
  • Lead a dynamic team of professionals, taking responsibility for training, coaching, and performance management.
Store Operations and Administration
  • Ensure administrative tasks are completed according to company guidelines.
  • Maintain general health, safety, and housekeeping standards.

Requirements

  1. Education and Experience
  • Grade 12 or equivalent.
  • Relevant tertiary education in a business or retail-related field (advantageous).
  • Ideal 1-2 years of experience in a retail environment with leadership responsibilities.
Skills and Attributes
  • A passion for retail and delivering exceptional customer experiences.
  • Demonstrate integrity and a willingness to go above and beyond.
  • Strong interpersonal, communication, and leadership skills.
  • Ability to work under pressure in a fast-paced environment.


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