Education Support Professional

3 days ago


Durban, KwaZulu-Natal, South Africa IIE Varsity College Full time

Work with Us

We are looking for a highly skilled and experienced professional to join our team as an Assistant Information Specialist. As a key member of the Information Centre team, you will be responsible for delivering high-quality information services to students and lecturers.

About the Role:

The Assistant Information Specialist will provide support to the Information Specialist in training student assistants, driving information centre policies, and ensuring adherence to policies. The role also involves assisting students and lecturers with research, providing guidance on academic writing, and promoting information centre resources on campus.

Key Responsibilities:

  • User Education: Train students on how to use information centre databases, facilitate bi-annual and walk-in presentations, and support student information literacy sessions.
  • Information Specialist Support: Drive information centre policies, ensure adherence to policies, and support the information specialist in training student assistants.
  • Information Centre Administration: Assist students and lecturers with research, provide guidance on academic writing, request lecturing material, and monitor the performance of information centre automated systems.
  • Provision of Information Services: Facilitate academic support and training sessions, support academic staff with research, and conduct class visits and live interactive training sessions.
  • Information Centre Resources Marketing: Design interactive posters, arrange monthly displays, and promote information centre resources on various platforms.

Requirements:

  • Strong analytical and problem-solving skills
  • Ability to work accurately under pressure
  • Good time management skills
  • High level of digital literacy
  • Working knowledge of MS Office
  • Understanding of library-related technology
  • Commitment to excellent customer service

Qualifications:

  • Minimum of Advanced Diploma/ Bachelor's Degree in Library and Information Science. Professional registration with LIASA is required.

Experience:

  • Minimum of 1 year of experience as an assistant librarian in a small to medium-sized facility within an education environment.


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