Engineering Support Team Lead

5 days ago


Pietermaritzburg, KwaZulu-Natal, South Africa Nortech International Full time
About the Role
The Engineering Support Team Lead will oversee the provision of technical support to our operations and sales teams, as well as external customer support on existing products. Your responsibilities will include managing technical documentation, coordinating with cross-functional teams, and driving process improvements. You will also work closely with our development teams to enhance existing products and implement new features.

Key Responsibilities
• Manage technical documentation and ensure accuracy
• Coordinate with cross-functional teams to resolve technical issues and drive process improvements
• Develop short-term solutions to meet customer requirements and enhance existing products
• Work closely with our development teams to implement new features and improve product reliability
• Maintain accurate records and document technical solutions

Qualifications and Experience
We are seeking a highly experienced individual with a strong background in electrical engineering and at least 4 years of leadership experience. You should possess excellent communication and problem-solving skills, be able to work under pressure, and maintain accurate records. Exposure to C programming and schematic design is advantageous.

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