IT Support Specialist
2 weeks ago
Abantu Staffing Solutions is seeking a highly skilled IT Technician to join our team. As an IT Technician, you will be responsible for ensuring the effective maintenance and support of our IT infrastructure, network, website, RIS, and PACS systems.
Key Responsibilities:- Ensure ongoing maintenance and support of IT infrastructure, network, website, RIS, and PACS systems
- Build and maintain effective relationships with internal and external stakeholders
- Perform systems maintenance and ensure data integrity
- Implement system changes or enhancements to optimize system capability
- Provide user training and education on IT systems
- Perform general PACS administration tasks
- Grade 12 / Matric
- Completed Degree / Diploma in Information Technology (NQF 6 or higher) OR A+, N+, MCSE 2016 or MCITP
- 2+ years' experience in: Networking, VOIP, FortiGate Firewalls, WS 2012/2016/2019 R2, DNS, AD, DHCP, DC, WSUS, Roaming Profiles, Group Policy, Print Server, Win 10 & Win 11
- Exposure to Office 365 and MS Office 2016 – 2021, Enterprise Anti-Virus software
- Basic understanding of: PRTG Network monitor, VEEAM Backup Server, ESXi 5.0/5.5. Freshdesk Ticketing System, TeamViewer and Anydesk VMWare and HyperV Configuration, Installation and Administration
- Virtualization and/or FortiGate Certification (advantageous)
- Literacy in MS Outlook and Excel
- Own reliable and insured transport, with a valid Driver's license
- Able and willing to travel
- Problem-solving, analysis and judgement
- Focused, Confident and energetic
- Verbal and written communication
- Work under immense pressure
- Punctual and Ethical behaviour
- Self-motivated and Time Management
- Solid and Logical troubleshooting skills
- Quick Customer responsiveness
- Organizational awareness
- Ability to multitask and provide regular follow-up communication
- Willing to help with anything and go the extra mile
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