Medical Case Manager Position

4 days ago


Johannesburg, Gauteng, South Africa Hollard Full time

A new opportunity has arisen within Hollard Group Risk to recruit a highly skilled Disability Claims Assessor.

About the Role:

The ideal candidate will be responsible for assessing, reviewing and managing Capital Disability, Dread Disease and Income Disability claims. They will need to ensure that service level agreements are met and claims are assessed to the client's satisfaction.

Main Responsibilities:

  • Claim Assessment: To assess claims consistently and ensure assessment practices align with the market and company values.
  • Client Liaison: To liaise with clients and provide them with professional feedback.
  • Return-to-Work Programs: To plan and implement return-to-work programs for claims that require active management.
  • Record Keeping: To maintain accurate records and update relevant systems.
  • Client Engagement: To foster strong relationships with clients and ensure effective communication.
  • Client Visits: To visit clients regularly to understand their needs and provide support.


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